Privacy Policy

Welcome to Skill Mind, your go-to platform for self-development and confidence building. We value your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we handle your data when you visit our website, skillmind.com, or use our services. It's a bit of a read, but we believe it's important to be transparent about what we do with your information.

1. Introduction

At Skill Mind, we understand the importance of personal data protection and are dedicated to ensuring your privacy. This policy outlines how we collect, use, store, and protect your personal data, as well as your rights regarding your information. By using our services, you agree to the terms of this privacy policy.

2. Data Collection

We collect various types of personal data from you, including but not limited to:

• Contact information: name, email address, phone number
• Account information: username, password, preferences
• Usage data: interactions with our services, IP addresses, browser types
• Payment information: billing address, transaction details (processed securely)

3. Data Usage

We use your personal data for the following purposes:

• Providing and managing our services
• Improving and personalizing user experience
• Communicating with you about updates, offers, and promotions
• Ensuring security and preventing fraud

4. Legal Basis for Processing

We process your data based on legitimate interests, consent, and contractual necessity. For example, we rely on your consent for marketing communications and our legitimate interest to enhance our services.

5. User Rights

You have several rights regarding your personal data, including:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data under certain circumstances
• Restriction: Limit processing of your data in specific scenarios
• Data portability: Receive your data in a structured format

6. Data Sharing

We may share your data with trusted third-party partners for service provision, payment processing, and analytics. We ensure that all partners adhere to strict data protection standards.

7. International Transfers

Your data may be transferred to countries outside Australia. We ensure that such transfers comply with applicable laws and that adequate safeguards are in place.

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

9. Security Measures

We implement robust security measures to protect your data, including encryption, access controls, and regular security assessments.

10. Data Breaches

In the unlikely event of a data breach, we will notify you and relevant authorities promptly, following legal requirements.

11. Cookies

Our website uses cookies to enhance user experience and analyze site traffic. Please refer to our cookie policy for more information.

12. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes via email or through our website.

13. Contact Information

If you have any questions or concerns about this privacy policy, please contact us at:

• Address: TDDA Building, 209 Edward St, Wagga Wagga NSW 2650, Australia
• Phone: +61430962678
• Email: [email protected]